Save Category as RSS Feed

EV Retail Manager

Date: Nov 15, 2019

Position Summary with Job Responsibilities

TML EV Business Unit (EVBU) focuses on designing, manufacturing and selling world-class Electric Vehicles in India.  Sales, Marketing & Customer Care department within EVBU is responsible for driving sales and ensuring strong customer experience for TML EV products. Retail Sales focuses on sales of TML EVs to individual customers.

  1. Deliver Retail targets for the city/region through dealership as well as alternate channel sales teams
  2. Direct responsibility of managing sales in Store-in-Store/Experience Centers in region
  3. Onboard and manage pool of Tata Motors Product Specialists deployed in alternate sales channels
  4. Micro-market activation: Identify, optimize and conduct micro market activations within the region to optimize lead generation and conversion

Develop market intelligence on customer preferences, competitor offerings, key opportunities, etc. and share with Head – EV Retail Sales

 

  1. Interface with Dealerships through PV TSMs to seek dealer support and ensure dealer focus, manpower & infrastructure to achieve retail targets
  2. Monitor Sales funnel and direct Product Specialists to take appropriate follow-up actions to ensure retail
  3. Optimize test drives and conversion through special initiatives executed through dealers and alternate channels
  4. Engage frequently with EV customers & serve as first point of escalation for customers
  5. Develop and manage region specific tie-ups to increase value proposition of EVs

Share feedback with Charging Solutions & Customer Experience teams

Education
BE/B Tech
Master of Business Administration
Work Experience

5- Years

Tata Motors Leadership Competencies
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals
Functional Competencies
Tags

Apply now

Apply for Job