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EV - Product Specialist

Date: May 14, 2020

Position Summary with Job Responsibilities
    1. Drive Retail EV sales volume as well market share and enhance customer’s pre and

post purchase experience

  • Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
  • Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
  • Responsible (along with Dealer Sales Executives) for achievement of retail targets
    • Work with dealer sales executives to drive EV sales in dealerships
  • Manage and ensure activation of leads
  • Ensure 100% follow-up of leads to logical conclusion
  • Conduct micro-market activations (Events at offices, malls, apartments, etc.)

Conduct home visits and product demonstrations to customers

Education
Graduation
Work Experience

3-4 Years

Tata Motors Leadership Competencies
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals
Functional Competencies
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