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Executive - Dispatch Management, CVBU

Date: Jan 11, 2022

Location: Pune, MH, IN

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Position Summary

  • Orders entry for dealers billing and inter RSO movement in SAP
  • Execution of  orders send by dealers/Sales team on daily basis where funds and stocks are available
  • Coordinate with RLMs/S&OP/sales team to get the orders as per plan
  • Analyse inventory trend and reduce ageing inventory with the coordination with sales team
  • Achieve order to invoice service ratio as per guidelines
  • Convert part load to dispatchable load with regular coordination with RLMs/Sales Team

People Management

  • Develop and maintain strong relationships with all connected with the logistics process especially with C&F agent, Dealers, LSPs and internal sales team.
  • Ensure all functions under supervision operate as per company policies and guideline
  • Coordinate and organize training for internal staff and drivers periodically
  • Cost Control

  • Monitor and reduce Logistics and Operation cost
  • Continuous follow up with Service team to clear non saleable stock
  • Dealers Management

  • Apprise dealers on logistics performance on periodic basis
  • Solve dealers query within prescribed time frame


Work Experience

Logistics Management

  • Plan, manage and evaluate logistics operations with internal stake holders, Logistics service providers, dealers and customers
  • Implement logistics principles, policies and processes to improve operational and financial performances
  • Deliver solutions to logistics problems while maintaining high levels of quality and service within the budgetary requirements
  • Monitor delivery performances from Invoice to delivery and logistics cost for both internal and external services
  • Monitor and improve logistics service provider performance on weekly, monthly and yearly frequency
  • Review impact of logistics changes in the form of routing, transportation modes or carriers and inform all stake holders
  • Conduct periodic inventory audit with internal and external agency to maintain inventory accuracy at RSO
  • Keep track of slow moving and obsolete stock for optimal utilization of yard space
  • Ensure metrics, reports and process documentation are in place as per company guidelines
  • Ensure all completed orders are billed and dispatched on time
  • Ensure vehicles are transported appropriately to ensure safe delivery at dealers/customers end
  • Ensure vehicles get delivered as per company specified Standard Transit Time
  • Ensure compliance to be maintained at every logistics process
  • Monitor and reduction of RSO operation cost

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

Job Responsibilities


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