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Customer Support Manager-PVBU 1

Date: Oct 13, 2019

Position Summary

To Initiate, organize, deploy, monitor and audit the service processes & Customer care Initiatives, Provide Technical Support and handle customer complaints at workshop
in order to enhance customer satisfaction and dealer engagement.
Within TML service policies

Education

B Tech in Automobile or Mechanical

Work Experience

1+

Tata Motors Leadership Competencies

TMC-Customer Focus (CF)

TMC-Drive For Results (DR)

Functional Competencies

Functional-Manufacturing Process Knowledge

Manpower Management & Development

Functional-Strong analytical and Problem solving skills 

Job Responsibilities

Customer Support Manager

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