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Standard -Customer Support Manager New Test
Date: Nov 24, 2023
Location: Bhubaneswar, IN
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Position Summary with Job Responsibilities
This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network
Education
B.E. / B.Tech - Mechanical Engineering / Automobile Engineering
Work Experience
1. 5 – 7 Years
2. Experience in Automobile Industry
Tata Motors Leadership Competencies
Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel
Driving Execution - Translating strategy into action and execution
Leading by Example - Encouraging and following ethical standards
Leading Change - Recognizing the need for change, initiating and adapting to change
Motivating Self and Others - Inspiring teams and individuals
Functional Competencies
Strong analytical and Problem solving skills
2. Customer Focus
Sales & Marketing skills
Interpersonal Skill
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